Frequently Asked Questions
Q: How can I purchase the FLOWER POWER® Stem Trimmer?
To purchase in store, you may use our Store Locator to find the florist nearest to you carrying our FLOWER POWER®.
If you cannot find a store close enough to you in our Store Locator, please contact your local florist to request they carry FLOWER POWER®.
Ask them to call us at 800-807-2810 or visit www.stemtrimmer.com
Q: How much is the FLOWER POWER® Stem Trimmer?
Each FLOWER POWER® Stem Trimmer is $6.99. Shipping is $2.50 for 1st unit & $1.50 for each addl unit. Sales tax is added for Florida residents only.
Q. Why should I purchase the FLOWER POWER® Stem Trimmer?
FLOWER POWER® makes the flowers stay fresh longer without taking apart the beautifully arranged bouquet.
FLOWER POWER® does not damage the stem, so that the flowers stay ideally able to draw water.
Q: How durable is the FLOWER POWER® Stem Trimmer?
FLOWER POWER®s blade is made of extremely sharp stainless steel and was tested to last for more than 1,000 cuts.
Q: How is FLOWER POWER® different from other stem cutting methods?
FLOWER POWER® prevents injuries that could arise due to counter pressure of your fingers against a normal knife.
Q: Where is FLOWER POWER® made?
The FLOWER POWER® Stem Trimmer is made in Germany.
Q: What is the FLOWER POWER® Stem Trimmer made of?
The FLOWER POWER® handle is made of ABS (plastic) and the blade is made of stainless steel.
Q: What types of payments are accepted?
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you) and card verification code. Incorrect information will cause a delay in processing your order.
We also accept checks and money orders. Please make your check or money order payable to FLUX House & Garden Products, LLC and mail it to 12290 Treeline Avenue, Fort Myers, Florida 33913. Orders are shipped the next business day after they are received.
Q: What is your return policy?
Satisfaction is 100% guaranteed. Customers can return the FLOWER POWER®s within 30 days for a refund of the purchase price.
Q: How do I remove an item from my Shopping Cart?
Click the X next to the item or enter 0 in the quantity field and click Update.
Q: How do I cancel my order once it has been placed?
Please call customer service at 800-807-2810.
Q: What colors do your products come in?
FLOWER POWER®S come in red, green, and transparent. When ordering, please specify the colors youd like to purchase.
Q: When will my order ship?
Orders typically ship out from Florida within 1 business day and usually arrive in 5-7 business days via USPS.